Frequently Asked Questions About Our Commercial Cleaning Services
Do you provide office cleaning services in Charlotte, NC?
Yes, we provide professional office and commercial cleaning services throughout Charlotte, NC, and surrounding areas. We work with businesses of all sizes, including offices, medical facilities, retail spaces, and more.
Do I need to sign a long-term contract?
No, long-term contracts are not required. We offer flexible cleaning plans and can work on a month-to-month basis. Long-term agreements are available if preferred, but never mandatory.
What is included in office cleaning?
Office cleaning typically includes dusting, vacuuming, mopping floors, trash removal, restroom cleaning, kitchen or breakroom cleaning, surface disinfection, and general tidying. Services can be customized based on your specific needs.
How often can you clean our office?
We offer flexible scheduling, including daily, weekly, bi-weekly, and custom cleaning schedules. Cleaning frequency is based on your office size, foot traffic, and business requirements.
Are your cleaners insured and background-checked?
Yes. All our cleaning professionals are fully insured and background-checked to ensure safety, reliability, and peace of mind for our clients.
Do you bring your own cleaning supplies and equipment?
Yes, we bring our own professional-grade cleaning supplies and equipment. If your business prefers specific products or has special requirements, we are happy to accommodate them.
How do I get a quote for office cleaning?
You can request a free quote by filling out our online form, calling us directly, or scheduling an on-site walkthrough. Pricing is based on the size of your space, services required, and cleaning frequency.
How long has your company been operating in commercial cleaning?
Our company has several years of experience providing professional commercial cleaning services. Our team brings industry knowledge, trained staff, and proven cleaning processes to every job.
Do you follow industry cleaning standards and safety regulations?
Yes. We follow industry cleaning standards and safety regulations, including proper sanitation procedures, safe chemical handling, and best practices to maintain a healthy and clean work environment.
Do you offer customized cleaning plans for businesses?
Yes. We create customized cleaning plans based on your facility size, business type, traffic level, and specific requirements. Our services are flexible and tailored to your needs.
Can cleaning be scheduled outside of business hours?
Absolutely. We offer early morning, evening, overnight, and weekend cleaning schedules to minimize disruption to your operations.
What types of commercial facilities do you clean?
We provide cleaning services for offices, medical facilities, retail spaces, professional buildings, and other commercial properties.
How is pricing determined for commercial cleaning services?
Pricing is based on factors such as facility size, cleaning frequency, service scope, and special requirements. We provide transparent, customized quotes with no hidden fees.
What happens if we are not satisfied with a cleaning service?
Client satisfaction is a priority. If any area does not meet expectations, we address concerns promptly and take corrective action to ensure consistent quality.
Where can we leave a review for your cleaning services?
We appreciate client feedback and welcome reviews. You can share your experience on Google or Yelp, where your review helps other businesses learn about our services. Your feedback allows us to continuously improve and maintain high-quality cleaning standards.
